Shipping and Delivery

Shipping and Delivery

We strive to deliver your order to you as quickly and accurately as possible. In this document you will find all information about our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking details.

Delivery Time

The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. As a result, customs costs may apply, depending on the country of delivery.

Shipping Costs

Shipping costs are shown at checkout. These depend on the weight, destination, and chosen shipping type.

Responsibility During Shipping

• If the tracking information indicates that the package has been delivered, the responsibility lies with the customer.
• Check your address carefully; errors must be reported within 24 hours of placing the order.

For questions about shipping, you can contact us via 

Cookie Policy

Our website uses cookies. In this policy, we explain what cookies are, which cookies we use, and how to manage them.

What are cookies?

Cookies are small text files that are stored on your computer, tablet, or smartphone upon your first visit to a website. They are used to ensure the website functions properly, to make it more user-friendly, and to gain insight into visitor behavior.

Which cookies do we use?

• Functional cookies: necessary for the functioning of the website.
• Analytical cookies: provide insight into the use of the website.
• Marketing cookies: used to track your browsing behavior so that we can show relevant advertisements.

Managing Cookie Settings

Upon your first visit to our website, you will be asked to accept or decline cookies. You can always adjust your preferences through your browser settings.

Contact

For more information about our cookie policy, you can contact us via info@ellison-parker.com